1. Is my contact information freely available on the Internet?
No, your information is available only to other church attenders who have logged into
2.  What information can other church attenders see about me?
Church attenders can see your name, your home address and phone number and your email address.
3.  Can I limit what information is shown?
Absolutely. By clicking on “My Profile>My Personal Preferences” you can select exactly what you are sharing with other church attenders.
4.  Won’t this open me up to spam?
No. Since your data is only available to the people of the church, spammers will not be able to access your information.
5.  Is my giving history private?
Absolutely.  Only you can see your giving history and only when you have logged in.  The system is tested daily to make sure that is is safe and is protected by 128-bit encryption.
6.  Why can’t I see my entire group?
The only people listed in groups are those who have attended in the last year. If someone is a part of your group but has not attended in quite a while, they may not be listed. Contact us if you think someone should be on your list.
7.  I’m a member of a group that is not listed on my account, what do I do?
Send us an email to let us know.
8.  How do I update my information?
If you’ve moved, changed your phone number or email address, or don’t like your photo, you can update your record by clicking “My Complete Profile” and then clicking on the pencil icon.  

We update the information on once a day at 4:00pm. No changes made to our database are immediately reflected on

10. Why don’t my contributions look right in My Giving History?
Sunday’s contributions are typically available in by Friday of any given week. If you are missing recent gifts, they most likely have not been posted yet.If you have other questions, please call or email Marleen Como at 303.674.6641.
11.  Why am I unable to sign up for an account?
There may be several reasons. First, you must enter your first name, last name, and email address exactly as COTH has them listed in our database.  If at first you don’t succeed, try a different name or email.  If you still have difficulties, email or give Cathy Graves a call at 303.709.7311.
12.  I’m a ministry or group leader, what is extra for me?

Lay leaders like Bible Study teachers, committee chairs, and others will be able to see more information about their group members. This happens automatically based on your position in the group. If you need access to something not on your profile, email us and we will check in to it.